Read Below for Answers to Our FAQs:
1. What are your property management fees?
Please contact us for specific quotes about your property!
2. What is the term of your management agreement?
Our contracts typically align with the tenant lease and last 12 months.
3. Do I have to pay management fees when the property is vacant?
No, we do not charge management fees during vacancy.
4. How do you screen prospective tenants?
We require all applicants over the age of 18 to complete an application and undergo thorough screening, including background and credit checks, income verification, and reference checks with current and past landlords.
5. What happens if a tenant pays rent late or stops paying?
If rent is not received by the grace period, we issue a 3-day notice. If payment is not made, we begin eviction proceedings. While evictions are rare due to our screening process, we’re fully equipped to manage the process. We recommend hiring an eviction attorney and we assist by providing necessary documentation and coordination. A coordination fee may apply; attorney fees are billed separately.
6. How do you handle maintenance and repairs?
We work with a trusted network of licensed third-party vendors. Owners may set a repair approval limit—non-emergency repairs above this amount will require owner approval.
7. Do you conduct property inspections?
Yes. We perform inspections at move-in, move-out, and periodically during the lease term. We also conduct occasional drive-by inspections to help ensure the property is being well maintained.
8. How do you keep track of owner financials?
We send a monthly owner statement out to all owners, which has a breakdown of income and expenses, this is sent with your owner payments.