Read Below for Answers to Our FAQs:

1. What are your property management fees?

Our management fees depend on the property type, location, number of units, and services required. We provide a clear, customized proposal so you understand the services and costs before signing an agreement.

Contact us for a complimentary management consultation and rental analysis.

2. What is the term of your management agreement?

Our management agreements are generally for an initial 12-month term. We will review the agreement, services, responsibilities, and termination provisions with you before management begins

3. How do you screen prospective tenants?

All adult applicants are evaluated using consistent qualification standards. Our screening process may include credit history, income and employment verification, rental history, references, and legally permitted background screening.

4. What happens when a tenant pays late or stops paying rent?

We monitor rent payments and communicate promptly when a payment is late. When necessary, we issue the appropriate notices and coordinate the next steps in accordance with the lease and applicable law.

Should legal action become necessary, we can coordinate with a qualified landlord-tenant attorney and provide the required records and documentation. Attorney fees, court costs, and other legal expenses are billed separately.

5. How do you handle maintenance and repairs?

Tenants can submit maintenance requests through their online portal. Our team reviews the request, communicates with the tenant, and coordinates service with qualified third-party vendors.

Owners may establish a repair-approval limit. Non-emergency repairs exceeding that amount require owner authorization whenever reasonably possible. Emergencies are addressed promptly to help protect the residents and property.

6. Do you conduct property inspections?

Yes. We document the property’s condition at move-in and move-out and may conduct periodic inspections during the tenancy.

When appropriate, we may also perform exterior drive-by observations to identify visible concerns and help ensure the property is being maintained.

7. How do you keep owners informed about their finances?

Owners receive monthly statements detailing rental income, management expenses, maintenance charges, and owner payments.

Owners can also access their online portal to review statements, documents, and available financial information.

8. How will you determine the rental value of my property?

We evaluate the property’s location, condition, size, features, comparable rentals, and current market activity. We then provide a recommended rental range and suggestions that may improve the property’s marketability.

9. How do you market vacant properties?

We prepare the rental listing, coordinate photography, advertise the property online, respond to inquiries, schedule showings, and follow up with prospective applicants. Our goal is to attract qualified renters while presenting the property professionally.

10. Can I approve major repairs?

Yes. Owners may establish an approval threshold for non-emergency repairs. We communicate with you before authorizing work above that amount whenever circumstances permit.

Emergency repairs may be completed without prior approval when immediate action is reasonably necessary to protect the property, preserve essential services, or address a safety concern.

11. What types of properties do you manage?

We manage single-family homes, condominiums, townhomes, and select multifamily properties throughout Davis, Woodland, Sacramento, and surrounding communities.

Adjust this answer to match the exact property types and cities you currently serve.

12. How do I get started?

Begin by requesting a complimentary rental analysis or owner consultation. We will learn about your property, discuss your goals, explain our services, and recommend the next steps.

GET A FREE RENTAL ANALYSIS